FAQ–Text Banking

What is Metropolitan Bank Text Banking?
Text Banking gives you access to your accounts via text (SMS) messages from your phone. It's a fast, easy way to look up account balances or recent account history by sending a text command to a shortcode.

What is the Metropolitan Bank shortcode?
All text messages should be sent to 96865.

Can I use both Text Banking and Mobile Banking on my phone?
Yes. To do so you will need to activate each option on your phone prior to use.

Is Text Banking supported on my phone?
Text Banking will work on any text message (SMS) capable phone from one of our supported providers.

Will I receive unsolicited text messages?
No. You will only receive messages when you specifically request them with one of the Text Banking commands or if you subscribe to Mobile Alerts.

What are the Text Banking commands?

Function

Command

Description

Balance

B

Summary of available balances for all accounts

History

H

Summary of recent transactions per account

Command

C

List of available Text Banking commands

Help

HE

Help content for Text Banking

Login

L

Receive a URL for the Metropolitan Bank Mobile Browser website

Stop

S

De-activate all Metropolitan Bank text services

NOTE: You can check for additional commands by activating your phone and sending C to 96865.